WHATSAPP CAMPAIGNS · CHATBOT ADD-ON

Reach opted-in customers. Let AI handle what happens next.

Send permission-based WhatsApp campaigns through approved Meta templates, target the right CRM audience, track delivery and bring every customer reply back into your Generate One AI Chatbot and Unified Inbox.

View Campaigns Packages →Already Have a Chatbot?

Consent-led outreachApproved WhatsApp templatesChatbot handles replies

FROM CAMPAIGN TO CONVERSATION

Opted-in audienceApproved WhatsApp templateCustomer reply

Target eligible CRM contacts and schedule controlled outreach

Replies return to your Generate One AI Chatbot and Unified Inbox

CRM context and human handoff remain connected

Requires an active paid Generate One AI Chatbot or Chat + Receptionist Bundle.

WHY WHATSAPP CAMPAIGNS

Turn customer outreach into managed conversations.

Campaigns are built for businesses that already use Generate One AI Chatbots and want a controlled way to reach opted-in customers without separating outreach from the conversations that follow.

Reach the Right Audience

Use CRM stages and tags to target relevant opted-in customers instead of broadcasting indiscriminately.

Use Approved Templates

Create, submit and sync supported WhatsApp templates while Meta remains the authority on template approval and messaging eligibility.

Protect Customer Consent

Keep a separate marketing-consent record, suppress opt-outs and recheck permission before each campaign send is attempted.

Schedule and Pace Sends

Prepare campaigns in advance and let Generate One process eligible recipients through controlled campaign pacing.

Track Delivery

Review accepted, sent, delivered, read, failed, suppressed and unconfirmed outcomes in your campaign history.

Let the Chatbot Continue

When customers reply, your Generate One AI Chatbot can answer, capture the enquiry and move to human handoff when appropriate.

WHY A CHATBOT IS REQUIRED

Campaigns are an extension of customer conversations—not a standalone blasting tool.

Generate One WhatsApp Campaigns is available only as an add-on to an active paid AI Chatbot or Chat + Receptionist Bundle. That keeps outbound outreach connected to the business knowledge, CRM, Unified Inbox and handoff experience customers already use.

Campaign only

A message reaches the customer
The reply can become another disconnected channel
Follow-up may depend on manual staff monitoring
Customer context can become fragmented

Generate One Campaign + Chatbot

Campaign outreach uses the same business workspace
Replies return to the AI chatbot and Unified Inbox
CRM records and customer context stay connected
Human handoff remains available when AI should not continue

CAMPAIGNS PACKAGES

Choose the outreach capacity that fits your business.

The Campaigns subscription covers Generate One campaign processing and controls. Meta/WhatsApp messaging charges are billed separately to the connected business account and can vary by message category and recipient market.

Billing currency

STARTER

TT$299

/month

Campaign processing: 1,000 sends/month.

1,000 campaign sends/month
Up to 5 campaigns/month
Approved WhatsApp template management
CRM stage + tag targeting
Marketing consent records + opt-out suppression
Scheduled paced sending
Sent, delivered + read reporting
AI chatbot handles customer replies

Add Campaigns Starter

GROWTHMOST POPULAR

TT$599

/month

Campaign processing: 5,000 sends/month.

Everything in Starter
5,000 campaign sends/month
Up to 20 campaigns/month
Higher monthly outreach capacity

Add Campaigns Growth

PRO

TT$999

/month

Campaign processing: 15,000 sends/month.

Everything in Growth
15,000 campaign sends/month
Campaign creation within the monthly send allowance
Higher-volume campaign reporting

Add Campaigns Pro

SCALE

TT$1,799

/month

Campaign processing: 50,000 sends/month.

Everything in Pro
50,000 campaign sends/month
Highest included campaign processing allowance
Built for higher-volume customer outreach

Add Campaigns Scale

Prerequisite: an active paid Generate One AI Chatbot or Chat + Receptionist Bundle. AI Receptionist by itself does not qualify. Campaign allowances reset each UTC month and do not roll over. Meta/WhatsApp provider charges are not included. Existing customers check out in the verified currency and monthly/yearly billing period of their active chatbot subscription.

COMPARE PACKAGES

See the allowance differences at a glance.

Campaign capability	Starter	Growth	Pro	Scale
Campaign sends / month	1,000	5,000	15,000	50,000
Campaigns / month	5	20	Within send allowance	Within send allowance
Approved WhatsApp templates	✓	✓	✓	✓
CRM stage + tag targeting	✓	✓	✓	✓
Consent + opt-out protection	✓	✓	✓	✓
Scheduled paced sending	✓	✓	✓	✓
Sent / delivered / read reporting	✓	✓	✓	✓
AI chatbot handles replies	✓	✓	✓	✓

Need more than 50,000 campaign sends per month?

Enterprise campaign volume is reviewed before activation so Meta account eligibility, quality controls, support needs and expected traffic can be assessed.

Talk to Generate One →

HOW IT WORKS

A controlled path from permission to conversation.

Activate a Chatbot

Start with an eligible Generate One AI Chatbot or Chat + Receptionist Bundle.

Add Campaigns

Choose Starter, Growth, Pro or Scale based on the campaign-send capacity you expect to use.

Record Permission

Use the CRM consent workflow so promotional outreach is limited to customers with appropriate recorded permission.

Prepare and Send

Select an approved template, preview the eligible audience, confirm the send and schedule the campaign.

Continue the Conversation

Customer replies flow into the chatbot and Unified Inbox, with CRM context and human handoff available.

RESPONSIBLE MESSAGING

Built for official WhatsApp Business messaging.

Generate One does not use WhatsApp Web scraping, consumer-account automation, purchased-list blasting or mechanisms intended to bypass Meta messaging limits or quality controls.

Generate One checks

Current marketing permission before sending
Approved template status
Valid campaign allowance
Controlled pacing and campaign pause safeguards
Customer opt-outs before future sends

Meta remains authoritative

Business and phone-number eligibility
Template approval
Messaging limits and account quality
Message-category pricing and recipient-market charges
Provider enforcement and restrictions

CAMPAIGNS FAQ

Know what the add-on does before you activate it.

Can I buy WhatsApp Campaigns without a Generate One chatbot?

No. Campaigns requires an active paid AI Chatbot or Chat + Receptionist Bundle. AI Receptionist alone is not eligible.

Are Meta messaging charges included?

No. Your Campaigns package covers Generate One campaign processing and controls. Meta/WhatsApp messaging charges are separate and depend on Meta's current pricing, message category and recipient market.

What counts as a campaign send?

One campaign send is one eligible WhatsApp campaign-template delivery attempt processed for one recipient. Failed or uncertain provider attempts may still consume processing allowance because Generate One does not blindly retry an unknown delivery outcome.

Do unused sends roll over?

No. Campaign-send allowances reset each UTC month and do not roll over.

Can I upload random phone-number lists?

No. Campaigns is designed for permission-based outreach. A phone number by itself is not treated as marketing consent.

What happens when someone replies?

The reply returns to the connected Generate One AI Chatbot and Unified Inbox, where the chatbot can continue using approved business knowledge and hand off to a person when appropriate.

Already using a Generate One chatbot?

Add WhatsApp Campaigns when you are ready to reach opted-in customers and keep their replies inside the same customer-service workflow.

Add WhatsApp Campaigns