Train
Add your website, FAQs, documents and approved business information.
AI CHATBOTS · CONNECTED CUSTOMER OPERATIONS
Answer faster.Capture leads.Move work forward.
Answer routine questions even when your team is busy. Turn website and supported messaging enquiries into CRM records, with the conversation ready for a person when needed.
CONNECT CUSTOMER CHANNELS
WhatsApp
Instagram
Facebook
WhatsAppInstagramFacebookBusiness-trainedHuman takeoverCRM + lead capture
AI Live Chatbot
AI Receptionist
Online · responds instantly
Hi, can I book an appointment?
Absolutely! What day works best for you?
Tomorrow at 2 PM.
Perfect — you’re all set.
Appointment booked
Tomorrow · 2:00 PM
HOW IT WORKS
Useful AI starts with what your business has approved.
Give your assistant approved service details, prices and FAQs. Keep that information current so customers receive relevant answers and your team can handle questions that need personal judgement.
Answer
Customers ask naturally. The AI responds from the business knowledge you approved.
Capture
Collect customer details, reason for enquiry and lead context in the conversation.
Act
Hand off, update CRM, book where configured or trigger the next workflow.
MORE THAN A CHAT WIDGET
Make every enquiry easier to follow up.
Keep the enquiry and its context together. Your chatbot can capture customer details, update the CRM and hand the conversation to your team. Booking and follow-up actions depend on your plan and configured connections.
Talk to Us About Your Flow →Business-specific answers
Use your approved services, policies and FAQs to guide customer answers.
Lead capture + CRM
Keep customer details and enquiry context available for your next follow-up.
Human takeover
Move the conversation to a person when judgment, exception handling or empathy is needed.
Official channel approach
Connect eligible WhatsApp and social accounts through supported provider integrations.
MEET CUSTOMERS WHERE THEY ARE
One trained assistant. Multiple customer touchpoints.
Start with website chat and eligible WhatsApp access. Growth and higher plans add Instagram and Facebook Messenger, keeping supported conversations connected to the same workspace.
WebWebsite AI chatWhatsAppWhatsApp BusinessInstagramCustomer DMsFacebookMessenger
CRMCustomer recordMessaging channels depend on approved provider connections and account eligibility. Generate One uses supported Meta Business integrations and does not use unofficial WhatsApp scraping or browser-session methods.
CONTROL THE KNOWLEDGE
Teach it what customers should hear.
Update approved content as your business changes. Your chatbot should reflect your actual services, policies, hours and FAQs rather than a generic description of your industry.
OPTIONAL WHATSAPP CAMPAIGNS
Reach customers first, then let your chatbot continue the conversation.
Add WhatsApp Campaigns to any active paid Generate One AI Chatbot plan. Target opted-in CRM contacts, use approved Meta templates, schedule controlled sends and bring replies back into the same chatbot, CRM and Unified Inbox.
Campaigns is not sold as a standalone product. It requires an active paid AI Chatbot or Chat + Receptionist Bundle, and Meta/WhatsApp messaging charges are separate.
CRM audience targeting
Use customer stages and tags to define who should receive a campaign.
Consent protection
Record marketing permission and suppress opt-outs before future sends.
Delivery reporting
Track accepted, delivered, read, failed and suppressed outcomes.
AI handles replies
Customer responses return to the chatbot and Unified Inbox for the next step.
CHATBOT PLANS
Start with the volume you need.
TT$399
/month- 1,000 AI conversations
- 1 website chatbot
- 2 team members
- Website Chat
- Unified Inbox
- CRM + lead capture
- Human handoff
- Knowledge training
TT$799
/month- Everything in Starter
- 2,500 AI conversations
- 1 website chatbot
- 3 team members
- Facebook Messenger
- Automations
TT$1,499
/month- Everything in Growth
- 10,000 AI conversations
- 1 website chatbot
- 5 team members
- Advanced analytics
- API + customer webhooks
TT$2,499
/month- Everything in Pro
- 25,000 AI conversations
- 1 website chatbot
- 10 team members
- Higher conversation and team allowances
Every paid Chatbot plan includes one website chatbot, CRM lead capture and human handoff. Compare the listed conversation limits, seats and channel access to choose the right tier.
READY TO CONNECT THE CONVERSATION TO THE WORK?
Get Started →Start with AI chat and build the customer journey around it.
Start with the questions your team answers most. Choose your capacity, add approved business information and complete the channel setup needed for your customers.